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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brenda Lilly

Brenda Lilly

March 29, 2024

5  out of  5
rating by Brenda Lilly
"An experienced and comprehensive insurance team! They helped me find the right coverage and were super helpful. They also linked me to a great State Farm agent in my daughter’s college town for her apartment renters insurance. Vivian has a wealth of knowledge about all things insurance and I have called on her many times with questions. She always gets back to me quickly and goes above and beyond to find answers and provide options. *****!"
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mary bernal

June 20, 2022

5  out of  5
rating by mary bernal
"Always helpful!"
We responded:
"Thank you Mary!"
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Lois Herzberg

May 5, 2022

5  out of  5
rating by Lois Herzberg
"I have used Vivian Lem for about 5 years. I was initially insuring a Condominium. Mrs. Lem asked for the Condo prospectus and after examining it she indicated that as long as no cabinets had been changed, the condo insured the walls and floors. I went to another agent who said I needed far more insurance and never asked to look at the condo documents. I have subsequently changed all my insurance to this agent. All in the office are very professional. I have had one claim which was handled rapidly. They provide excellent service"
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Brian Gale

May 5, 2022

5  out of  5
rating by Brian Gale
"Vivian Lem's State Farm office has been providing our coverage for many years. They've always been friendly and helpful. State Farm Insurance has always come through when we needed them."
We responded:
"Thank you so much for the kind words Brian! We pride ourselves on being there when it matters the most. Thanks again and looking forward to many years to come!"
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Andrew L

June 18, 2021

5  out of  5
rating by Andrew L
"Great Agent, always helpful!"
We responded:
"Thanks Andrew!"
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Pai Pi Moxey

March 18, 2021

5  out of  5
rating by Pai Pi Moxey
"Over 15 years with one vehicle and past apartment insurance, great prices and consideration for the consumer's budget. Yonkers best; "State Farm Insurance", pleasant and courtesy representatives that always handles the matter with a return call and insured solution with price consideration. No Discrimination"
We responded:
"Thank you! We appreciate your kind words. We look forward to working with you"
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Kristen Lewis

March 18, 2021

5  out of  5
rating by Kristen Lewis
"Everyone who works in this office is friendly, service-oriented, and professional. I've been a customer for over a decade and have had nothing but positive experiences."
We responded:
"Thank you Kristen! Your kind words are appreciated."
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Steve Jacobs

December 21, 2020

5  out of  5
rating by Steve Jacobs
"This office is always helpful, fast and responsive. They'll work with me via email or phone, whichever I prefer. And they always get the job done. They get the importance of great customer service!"
We responded:
"Steve - thank you for your feedback! We are so happy that you are happy with our customer service for your insurance needs and thank you for being a valued customer!"
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Jeff Zomback

July 9, 2020

5  out of  5
rating by Jeff Zomback
"Great and quick customer service always!"
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Maria Tosto

July 3, 2020

5  out of  5
rating by Maria Tosto
"Great customer service!"
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Nancy Klein

June 21, 2020

5  out of  5
rating by Nancy Klein
"Vivian and her staff have always been responsive and helpful. I highly recommend them!"
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Kimberly Spell

June 16, 2020

5  out of  5
rating by Kimberly Spell
"Fantastic experience for our family for years. Thanks Vivian. Highly recommended!"
We responded:
"Thank you for your support!"
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L K

June 9, 2020

5  out of  5
rating by L K
"Vivian Lem State Farm is the best! If you are seeking professional, courteous and responsive service, this is the agent to come to! I am very satisfied with their personalized service and appreciate being treated as a valued customer. All the representatives at this location are excellent and very helpful. 10 stars!"
We responded:
"Thank you for the great feedback - We appreciate YOU!"
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Diane Inserra

June 3, 2020

5  out of  5
rating by Diane Inserra
"State farm is always there when u need them. They respond in a timely manner. The staff is very professional, they always no the answer to your questions. Happy to be with them."
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Joseph Odiberg

May 29, 2020

5  out of  5
rating by Joseph Odiberg
"I have been with State Farm for more than 25 years Vivian Lem become a family business to me."
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Scott M. Lanoff

May 21, 2020

5  out of  5
rating by Scott M. Lanoff
"Vivian & Team are always responsive, professional & KIND! Congrats and thanks! Scott"
We responded:
"Scott and family! We appreciate your kind words"
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christine

May 1, 2020

5  out of  5
rating by christine
"Jennifer and Michelle are always courteous and professional! Highly recommend!"
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Manuel Fernandez

May 1, 2020

5  out of  5
rating by Manuel Fernandez
"I have been with State Farm office and been always impressed with their professional and attentive manner. T service has always been excellent and whenever I have a claim to file it gets taken care of expeditiously. Manuel"
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TJ Reynolds

March 19, 2020

4  out of  5
rating by TJ Reynolds
"Personal service you don't experience much anymore! Highly recommend."
We responded:
"TJ- our team is happy to be here for you"
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Al Dunstan

March 13, 2020

5  out of  5
rating by Al Dunstan
"Always helpful,, especially Jennifer Borrero"
We responded:
"Al- We LOVE Jenny too. So happy to hear from you"
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Nancy La Penna

February 24, 2020

5  out of  5
rating by Nancy La Penna
"I have had many, many years of great service and help by State Farm Vivian Lem I highly recommend them"
We responded:
"Thank you Nancy!"
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Adam Glaser

January 2, 2020

5  out of  5
rating by Adam Glaser
"Great service and always helpful!"
We responded:
"Thank you so much, Adam!"
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Ryan Johns

December 13, 2019

5  out of  5
rating by Ryan Johns
"Outstanding service!! Courteous, professional and knowledgeable! Jenny is a true problem-solver"
We responded:
"Thank you! We love Jenny too"
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Julie Waxman

November 20, 2019

5  out of  5
rating by Julie Waxman
"Outstanding team at Vivian Lem's State Farm office: professional, responsive and competent. I definitely recommend them to take care of your insurance needs."
We responded:
"We love being your insurance agency! You ROCK!"
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Nicole Panchari

August 21, 2019

5  out of  5
rating by Nicole Panchari
"All the employees at the office are so kind and friendly, They always go above and beyond to help me even I call ..Thank you to all of the staff especially Michelle"
We responded:
"Thank you, Nicole! Michelle appreciates this as well! -Vivian"